TERMS & CONDITIONS
Please review the following rules that govern the use of this website (“this Website”) before using it.
PLEASE NOTE THAT YOUR USE OF THIS WEBSITE SIGNIFIES YOUR UNCONDITIONAL AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS AND CONDITIONS:
Although you may bypass this Agreement, your use of this Website still binds you to the Terms and Conditions. We reserve the right to update or modify these Terms and Conditions at any time without prior notice to you, and your subsequent use of this Website signifies your unconditional agreement to follow and be bound by the then-current Terms and Conditions. We encourage you to review these Terms and Conditions whenever you use this Website.
Supply of Liquor to Minors
It is illegal for us to sell alcohol to you if you are under the age of 18. It is illegal for you to buy alcohol from us if you are under the age of 18 and it is illegal if you falsify your details in order to buy alcohol if you are under the age of 18.
Non-Sales of Alcohol to Muslims
By virtue of Section 19 (1) and Section 19 (2) Syariah Criminal Offences Act 1997, all Malaysian Muslims are forbidden from buying and drinking alcohol. In accordance to the legal provisions above, DWPKL.com will not sell any alcohol products listed on its website to any Malaysian Muslims. Pricing, Orders & Payment DWPKL.com reserves the right to alter prices at any time. All prices quoted are in Ringgit Malaysia (RM). We endeavour to supply advertised vintages, quantities and pricing, but all orders are subject to availability and confirmation by DWPKL.com. If any product ordered is unavailable or incorrectly priced we will contact you and advise you of the correct price, vintage or recommend a suitable substitute. All goods remain the property of DWPKL.com until payment has been confirmed. We reserve the right to limit any sale.
Minimum Order Quantity
There is no minimum order quantity.
Delivery will be charged according to the order quantity. Free delivery for orders above > RM 350 within Peninsula Malaysia. RM 9 delivery charges for orders under < RM 350 within Peninsula Malaysia. Any breakages or shortages must be reported to DWPKL.com within 72 hours of the delivery. This can be done by email or phone. You must have your receipt number.
Product and Packing Guarantees
Please note that damaged goods and delivery errors must be reported within 72 hours of delivery. If your order has been packed incorrectly and is not what you have been invoiced for, we will put it right for you. Please note that packing errors must be reported within 72 hours of delivery. If you receive faulty product/s, we will replace it for you or credit your account.
Product’s description and information
Please note that all product’s description and information may not be 100% accurate. Eg. Tasting notes and alcohol by volume (ABV%) may vary depends on vintage and sommelier’s experience and knowledge or personal preferences. Furthermore, the product’s image may not be absolutely accurate as well due to changing label or packaging by producers. Do not worry if you received a product which is not match with the image in our website. However, if you do have any doubt regarding the product, do not hesitate to contact us immediately.
Product’s Stock Level
For Bulk Order For bulk ordering (usually more than 6 bottles and above) please check with us before making any payment to avoid any insufficient stock. If order had been made while there is insufficient stock, full refund will be made or you can wait till the stock arrives, estimate time of arrival will be advised. Single Product Order Due to high order occasionally, product in our website will be out of stock without any prior notification. However, full refund will be made if the particular product is out of stock, n